Returns

ACCESS OUR RETURN PORTAL!

If you are unhappy with your purchase, please send it back to our distribution center within 14 days. All merchandise returns must be unworn, unwashed, and still have the original tags attached.  We are happy to issue you a refund in the form of a Rebel Threads E-Gift Card for use on a future purchase. E-Gift Cards never expire! 

Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear). Defective items must be reported within 5 days of receipt. If not reported, we will not issue credit. If you believe you have received an incorrect item, please contact us within 3 days of receiving your package.

Please note that original shipping fees are non-refundable and return shipping costs are the customer's responsibility. Rebel Threads does not provide return shipping labels for free. 

Final Sale Items

All “Sale” items cannot be returned for store credit. Additionally, cosmetics & beauty products, bodysuits, swimsuits, and/or undergarments are non-returnable. In the event of an unauthorized return, Rebel Threads reserves the right to apply a 50% restocking fee for bodysuits, swimsuits, undergarments, or final sale items.

Exchanges

Because we can't ensure our customer's will be issued the style/size they desire by the time their returned items come back to the distribution center, we are unable to accommodate exchanges by mail. We will issue you a store credit via an E-Gift card once we've received your return. That way, you may use the E-Gift card towards the correct item/size or for another item. 

Damaged Items

If your item is damaged please reach out to us through email at rebelthreadsok@gmail.com and we will gladly fix the problem as soon as possible. Please do so within 5 days of receiving your package.

Return by Mail

If you do not want to return your item by using one of our shipping labels please continue to use the return portal and click '"Return without label."

Our return address is:

Rebel Threads Boutique

2221 Berry Ave

Weatherford, Oklahoma 73096

When returning pack your item(s) securely in the original product packaging, if possible. All items must be returned in original condition (including all paperwork, packaging, and accessories) with tags attached (if applicable). All items must be unworn, unaltered and unwashed. We do not accept returns on bodysuits, bodysuit dresses, swimwear, undergarments, or final sale items 

All return shipping charges must be prepaid or processed through our return portal. We do not accept COD deliveries; they will be rejected. We recommend sending your return via USPS Flat Rate with a tracking number and insurance, as we are not responsible for lost or stolen packages when sending the package outside our return portal.

Credit

Store credit via E-Gift Card for your returned item(s) will be processed once they are received at our distribution center. Please allow 5-7 days for your return to process once it is received in our distribution center. Your E-gift card covers the original purchase price and tax if applicable. Rebel Threads does not credit original shipping charges.

Stale Returns

Rebel Threads requires items to be returned within 14 days of original receipt. Returns received in our distribution center after 14 days are considered stale returns. Stale returns by mail are subject to being rejected and returned the sender. Alternatively, if the cost returning the item to your attention exceeds the then current value of the item, Rebel Threads will apply a 50% restocking fee to the item(s) when processed in our distribution center. An E-Gift card for the remaining balance will be issued following our normal returns process.

RETURN PORTAL : CLICK HERE!