FAQ

You’ve got questions? We’ve got answers! 

If you can’t find an answer below feel free to reach out by filling out the form below!

Please note: Orders CANNOT be changed, modified, or canceled after checkout! If you have questions regarding our items before placing your order or are having technical issues with ordering, please contact Customer Care here.

Returns

What is your return policy? 

Learn more about returns when you explore our Returns page.

Do you Ship Worldwide? 

Yes! We have customers from all over the world and proudly ship our products using Fedex International.

Shopping with Us

What Do I Do If An Item Is Out Of Stock?

We know how it feels to fall in love with a piece to find out it's sold out later! Don't stress; we have you covered! Sign up to receive restock notifications when an item is back in stock:

  • Select your Size 
  • Select Email When Available
  • Enter your Email Address or Phone Number
  • Click "Notify Me When Available”

 Payment Methods

What Payment Options Do You Accept?

We accept the following tenders: Visa, Mastercard, American Express, Discover, Sezzle, Amazon Pay and PayPal.  

What Happens If There Is An Error Message On My Order?

If you have questions regarding our items before placing your order or are having technical issues with ordering, please contact our Customer Care team here.

 Do You Have Gift Cards?

Of course, we do! Shop our Rebel Threads E-gift Card options here. The purchaser will receive an email with the E-Gift card code to forward to the intended recipient.

Just remember, Rebel Threads E-gift Cards are non-refundable and do not expire.  

Promotion codes can't be applied toward the purchase of gift cards, sales tax, or shipping costs.

How Can I Use a Rebel Threads E-gift Card Or Promo Code?

When you start the checkout process click the button that says add a discount code or a gift card.  Promotion codes can't be applied toward the purchase of gift cards, sales tax, or shipping costs.

How do I become a Brand Ambassador?

It's easy, just apply here!